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24th August, 2010
KUALA LUMPUR: The public can now obtain the latest information on the Employees Provident Fund (EPF) or KWSP through the social network, Facebook or Twitter. Its deputy chief operating officer (Finance and Customer Services) Hizwani Hassan said Facebook could be assessed under ‘Kumpulan Wang Simpanan Pekerja’ and Twitter KWSP at KWSPBuzz.
He said the use social media such as Facebook and Twitter enabled faster dissemination of the latest information on EPF through pictures and video.
“More importantly, it allows EPF to reach out and get closer to its members, especially the Generation Y and those who depend a lot on mobile gadgets for the latest information,” he said in a statement yesterday.
Hizwani said within a few months after the introduction of the EPF Facebook, more than 6,600 people had registered with the social networking tool.
“When the public registered with Facebook and Twitter KWSP early this year, they were able to obtain information on the EPF’s announcement of the dividend rate for 2009 at the same time the press editors and reporters got the information through the EPF’s press release.”
However, he said, the two channels were provided only to relay the latest information on EPF and for the organisation to get close to its more than 12.3 million members.
“Members are reminded to use the channels already available such as the service counters, EPF call centre at 03-8922 6000 or the myEPF website for any query on EPF,” he added.
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