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 Business

AirAsia to undergo upgrade period Jan 19-20

15th January, 2019

KOTA KINABALU: Low-cost airlines, AirAsia, will be upgrading its Navitaire New Skies reservation system this weekend as part of its continuous effort to provide guests an enhanced online experience.

Thus, flight bookings will be unavailable during this period – 2.00pm Saturday (Jan 19) to 3am Sunday (Jan 20) – on airasia.com, AirAsia mobile app, AirAsia sales offices, counters and call centres.

“Guests will also not be able to perform self-check in via the web, mobile app and airport kiosks or manage their bookings until the upgrade is completed,” it stated.

Therefore, all guests flying during this period are strongly advised to check-in online ahead of the upgrade period and to print out their boarding pass, or use the E-Boarding pass where available.

Web and mobile check-in are available from 14 days prior to departure for all AirAsia and AirAsia X flights.

Guests are also encouraged to be at the airport at least 3 hours before their flight to avoid any travel inconvenience.

   
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